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As study durations become longer, subject retention becomes a greater challange. HCG's retention services identify at-risk subjects and provide an individualized path forward to bolster each patient's participation in the study. As a sponsor, you can expect to retain a tangibly improved percentage of subjects when site relations and subject retention services are employed along with a milestone recognition program. Retention initiatives include:

  • Site relations provides one-to-one assistance to assure site teams’ study needs are met.
  • Subject retention extends one-to-one subject-focused counseling to sites, employing our exclusive RAdar™ Retention Alert system to retain the patient in the study.
  • Study newsletters, teleconferences and Webinars reinvigorate, revitalize and refocus site efforts.
  • Milestone recognition programs ensure subjects and caregivers receive encouragement for their ongoing participation; with IRB approved cards, seasonal booklets and study-related support items.
  • The RAdar™ Retention Alert System identifies at-risk subjects and provides an individualized path forward to bolster participation.


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